Priyanka Tiwari
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Suspense crime, Digital Desk : Apple has launched a global repair program, now available in India, for owners of specific MacBook Pro models who are experiencing a frustrating "black screen" issue. If your 14-inch or 16-inch MacBook Pro from 2021 suddenly goes dark or displays only a black or grey screen, you may be eligible for a completely free fix.
The service program targets a known defect in the 2021 MacBook Pro models equipped with the M1 Pro and M1 Max chips. Apple has acknowledged an issue with the Liquid Retina XDR display where it can fail to show an image, a problem often referred to by users as the "black screen of death."
How to Know if You're Eligible
This free repair offer is specific and time-sensitive. Here’s what you need to know:
Eligible Models: The program covers the 14-inch and 16-inch MacBook Pro models introduced in 2021.
Coverage Period: Your device is covered for up to three years from its original purchase date.
What to Do Next
If you believe your MacBook Pro is affected, follow these steps to get it repaired:
Back Up Your Data: Before handing your device over for any service, it is crucial to back up all your files.
Find a Service Location: You can either schedule an appointment at an official Apple Store or find a nearby Apple Authorised Service Provider (AASP).
Get it Examined: A technician will examine your MacBook Pro to verify that it has the specific display issue and is eligible for the program.
Receive Your Free Repair: If your device qualifies, Apple will repair the display at no cost to you.
It's important to note that if your MacBook has any other damage that might prevent the display repair (such as a cracked screen), that issue may need to be fixed first, potentially at a cost.
This program is a welcome move from Apple, providing a clear solution for customers who invested in these premium laptops and have faced this significant hardware flaw.
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