Insurance claim: Insurance company is repeatedly rejecting the claim, take this step immediately
New Delhi : Any person buys an insurance policy to provide financial help to the family at the time of unexpected income expenditure or any untoward incident, but many times it is seen that many insurance claims are rejected by the companies for one reason or the other. In view of all these problems, many rules have been made by the insurance regulator IRDAI, whose information we are going to give in this report.
Why do companies deny insurance claims?
Insurance companies may reject a claim for a number of reasons, including not providing correct information about your health at the time of insuring, mismatch of information in your documents, violation of policy conditions, etc. In such a situation, you should take special care of all these things while taking an insurance policy.
What to do if insurance claim is rejected?
If your claim has been rejected by the insurance company, the first thing you need to do is approach the grievance redressal officer of the insurance company and file a complaint regarding the claim.
Complain to IRDAI
If your problem is not resolved within 15 days of lodging the complaint with the grievance redressal officer of the insurance company, you can lodge a complaint with the insurance regulator IRDAI. For this, you can lodge a complaint on IRDAI’s email [email protected] Apart from this you can also avail toll free number 155255 or 1800 4254 732.
Get help from the Insurance Ombudsman
You can complain about non-receipt of insurance claim to the Insurance Ombudsman of your area. You will get information about the Insurance Ombudsman from your insurance company.