Truecaller app extends reach of DCW’s women helpline number ‘181’

New Delhi, May 11 (H.S.). The Delhi Commission for Women (DCW) helpline number ‘181’ is now receiving double the number of phone calls since the inclusion of the ‘181’ women’s helpline quick dial feature in the Truecaller app. From the month of March this year, Truecaller has started displaying women safety helpline number-181- on its […]
 


Truecaller app extends reach of DCW’s women helpline number ‘181’

New Delhi, May 11 (H.S.). The Delhi Commission for Women (DCW) helpline number ‘181’ is now receiving double the number of phone calls since the inclusion of the ‘181’ women’s helpline quick dial feature in the Truecaller app. From the month of March this year, Truecaller has started displaying women safety helpline number-181- on its dialer as part of the #ItsNotOk campaign launched by the company against crimes against women and girls.

After displaying the women helpline number ‘181’ on the dialer of Truecaller, Delhi registered a massive increase in the number of incoming phone calls to the DCW helpline number. Before linking this number with Truecaller, DCW’s helpline number ‘181’ used to receive about two thousand phone calls every day, but now this number has increased to more than four thousand calls per day.

In this way the total number of phone calls received on the helpline number every day is almost double. Most of the 65500 phone calls received in the month of March inquired about the role of women’s helpline number ‘181’ in the safety of women and girls.

Women and girls of Delhi seek help from the women’s helpline number ‘181’ in cases related to domestic violence, sexual harassment and other crimes against women. DCW handles every case received through phone calls and helps hundreds of women and girls through this process.

For example, in April 2022, the women’s helpline number ‘181’ received a call from the brother of a woman who informed that her 31-year-old sister was held captive at her in-laws’ house in Chhattisgarh and thrashed by her husband. was going The team of women helpline number ‘181’ immediately spoke to the senior police officers of Chhattisgarh and continued to actively pursue the matter till the woman was rescued. The woman has now returned to her maternal home in Delhi.

Pragya Mishra, Director, Public Affairs, Truecaller India, said, “Today, over 100 million women in India take Truecaller’s first aid to defend themselves against harassment through phone calls and ‘SMS’. Providing emergency helpline numbers on Truecaller dialer and facilitating access to women helpline number ‘181’ in case of emergency with just one click is another step towards keeping our users safe in true sense.

Out of our 220 million users in India, about 2.45 million people called the helpline number 181 and 42.1 million calls were received in the last 45 days. It is our endeavor to empower women by creating awareness among them about the actions they can take to face and overcome harassment.”

Supporting the initiative, DCW President Swati Maliwal said, “I appreciate this wonderful step taken proactively by Truecaller. In the last six years, DCW has helped lakhs of women and girls through its 181 women helpline number. Due to this initiative of Truecaller, the number of phone calls coming to the helpline number of the Commission has doubled and thus the reach of the Commission has also increased significantly. We try to reach out to every woman and girl facing crisis with utmost sincerity and honesty.”