Single window system implemented in Dehradun Divisional Transport Department: RTO
DEHRADUN, 03 AUGUST (H.C.). Now the single window system has been implemented in the office of the Divisional Transport Officer. All work registration, permits, tax filing will also be handled simultaneously through a single window. There will be no need to wander separately for work in the Transport Officer’s office.
Divisional Transport Officer Dinesh Chandra Pathoi said on Wednesday that this step has been taken to improve the system. He said that many times the work gets interrupted due to non-availability of babu at the concerned window but now it will not happen. Your work will be done on the third working day of the application. For permit related work, application will have to be made at the same counter. RTO has implemented a single window system in Doon RTO office to save the drivers from queuing up again and again at the counters.
Under the single window method, now the application for the work related to tax, re-registration and permit of the vehicle will be done at a single counter. The certificates will be handed over to the applicant after the completion of the work on the third working day of the application. Single window system has been implemented in Doon RTO office to save the drivers from queuing up again and again at the counters. In this, the facility of depositing vehicle tax at the same counter, getting the vehicle in its name after the bank loan is repaid, selling the vehicle in the name of another owner, including duplicate RC and re-registration will be available.
Along with this, till now, for new permits, old permits etc. of the vehicle, one had to go to different counters in the office. Many times the babu was not available or he used to throw away the applicant by taking out some shortcomings, but it will not happen on single window. Under the single window facility, consumers will have to go to the same counter and submit the file directly. The babu sitting at the counter will check the file and if there is any deficiency in it, he will tell. If all the papers are complete in the file and the tax receipt is deposited, then the file will be submitted by hand. You will then get a receipt and after three days you will be done.
The RTO said that the file application can be done from 10 am to 2 pm, while after completion of the work, the RC and permit papers will be available between 3 pm and 5 pm. Convenience. There is already a single window system in the RTO office for driving license, vehicle fitness and registration of new vehicles. The RTO said that the applications on the windows which are already working will remain unchanged. A new window has been started only for tax and permit related works.